Refund Policy
Last updated: October 24, 2026
We want the Repair Quote Check to be worth the $9. If it isn't, we'll make it right. This policy is part of our Terms of Use.
You get a full refund if
- We miss the 24-hour window. If your review isn't emailed within 24 hours of payment, we refund you in full automatically. You don't need to ask, and you'll still get your review.
- We can't complete the review. For example, the estimate can't be read, it isn't for a car or light truck, or it's outside what we review. We'll tell you and refund you in full.
- You're not happy with the review. Email us within 7 days of delivery and we'll refund you in full. No questions asked, and you don't need to give a reason.
- You were charged by mistake, for example twice for the same estimate.
How to ask
Refunds for a missed 24-hour window are automatic. For anything else, email [email protected] from the address you used at checkout and include your order number (it starts with AF-). You don't need to send anything back.
How refunds are paid
Refunds go back to your original payment method through Stripe, for the full amount you paid. Your bank usually shows the refund within 5 to 10 business days. Orders made with a 100%-off promo code had no charge, so there's nothing to refund.
What a refund doesn't cover
A refund covers the price of the Quote Check only. We aren't responsible for what a repair shop charges or for repair decisions; see the Terms of Use.
Contact
ZuluFoxtrotGolf LLC, doing business as AutoFairly™
PO Box 807, Piqua, OH 45356
[email protected]